TERMS & CONDITIONS

Please read the Terms & Conditions carefully.

 

By booking Brow Architect AU and securing your appointment with a deposit, you acknowledge that you understand the Contraindications and agree to the Terms & Conditions.

 

BOOKINGS

  • You can make a booking online HERE

  • All appointments require a 50% booking fee that will be deducted from the total cost of your service. Booking fees are strictly non-refundable and non-transferrable.

  • Your appointment is only confirmed when you received an email of confirmation. Please read the email carefully. Brow Architect AU reserves the right to deny or accept your appointment requests.

  • For insurance and legal reasons, we require photo ID and proof of age.

 

RESCHEDULING, CANCELLATIONS & NO SHOWS

  • We understand that sometimes you may need to cancel or reschedule your appointment and we kindly request that you provide us with at least 48 hours notice.

  • Any changes made to existing appointments with less than 48 hours notice provided will result in forfeiting your booking fee and a new booking fee must be paid to reschedule.

  • Cancellations with less than 24 hours notice, for any reason, will result in a 50% service fee charge. To reschedule, a new booking fee will need to be paid.

  • Clients who no show to scheduled appointments and fail to notify the business will be charged 100% of their scheduled service. If the client wishes to reschedule, another non-refundable $100 booking fee will be due before the appointment date.

  • Due to limited availability, we may not be able to reschedule your appointment until a later date and prices are subject to change.


LATE POLICY

  • If you know you may be late, please text Sarah on 0435 903 936 or email info@browarchitect.com.au

  • Clients that are 15+ minutes late will forfeit their appointment and a new booking fee will need to be paid to reschedule.

  • Please ensure you allow enough time to find the studio.

 

REFUNDS

  • All services provided are non-refundable under any circumstances.

  • If there are any issues, we will try our best to correct it. We cannot guarantee a 100% successful result as each client responds to treatment differently and results may vary due to reasons including, but not limited to, client skin type, blood type, lifestyle, medication, precare and aftercare. 


PERFECTION SESSIONS

  • Perfection sessions are not included in the initial appointment pricing.

  • Cosmetic Tattooing is a two-step process and perfection session is required to perfect your brows and make any adjustments or enhancements to ensure the longevity of your new cosmetic tattoo.

  • Perfection sessions must be booked within 5-8 weeks after your first appointment.

  • Appointments are not considered Perfection Sessions if they are delayed 11+ weeks. Please refer to Brow Touch Ups for pricing.

BROW TOUCH UPS & ONGOING MAINTENANCE

  • Client retention varies due to skin type, skincare, lifestyle and aftercare. As a result, touch up timeframes will differ between clients.

  • Failure to adhere to the recommended aftercare will affect your healed results and retention.

  • Touch up sessions and pricing for ongoing brow maintenance can be found <here> - hyperlink to redirect to booking page on our booking site.


CONTRAINDICATIONS

Cosmetic Tattooing cannot be performed if any of the following applies to you:

  • Pregnant or breastfeeding

  • Under 18 years of age

  • Suffer from major health conditions (cancer, HIV, hepatitis)

  • Taking blood thinning or acne medication (e.g. Roaccutane)

  • Prone to keloid scarring

 

You may not be suitable for Cosmetic Tattooing if any of the following applies to you:

  • Skin irritation or psoriasis near the treated area (rashes, sunburn, acne etc.)

  • Diabetic (requires doctor’s clearance)

  • Chemotherapy (requires doctor’s clearance)

  • Non-compliant with aftercare

 

If you are unsure whether or not you can receive cosmetic tattooing treatment, please contact thebrowarchitect.au@gmail.com

 

Brow Architect AU reserves the right to refuse services to you if the information provided deems you not suitable for treatment.

 

By booking you confirm that you have read, understood and agree to the contraindications and terms and conditions.

 

INDEMNITY

You agree to indemnify Brow Architect AU, its owner and employees, from any action,  claims, liabilities, damages, losses, expenses, and expenses (including legal costs) resulting from:

  • Your breach or non-observance of these Terms and Conditions

  • Any breach of representations or warranties made by you; or

  • Your use of the site